Bergstrom
- Elder Consulting Group
Say Yes! To Success
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Say Yes! To Success |
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The employee handbook or employee manual is an essential part of the
foundation for any business. It sets the tone for the business and the
rules which every employee lives under while working at your firm. It
treats each employee with dignity and fairness, while giving them the
needed parameters of the work place.
Click
here for a sample section. BEC Group can help you develop
a manual to meet the unique needs of a service business.
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Bergstrom-Elder is a consulting and training company serving plumbing, heating, air conditioning, electrical, and maintenance contracting firms in Detroit Michigan, Naples Florida, with their unique BluePrint For Success, csr , dispatch, sales, tech, management, customer service training using F.I.S.H., Fish trainer material, and the say yes to success method. Our training and success comes from our experience at Bergstrom’s Inc., Blue Dot, Contractors 2000, Service RoundTable, ACCA, NAPHCC, MPMCA, and various other sources. We are a trainer of customer service, to the customer service rep, service and maintenance technician. We also coach management. Safety training in Asbestos awareness, ladder safety, driving safety, construction safety and plumbing HVAC safety. We are often known as BEC Group, and sayyestosuccess.com. Copyright © 2007 Bergstrom-Elder Consulting Group - Web Master: dan@SayYesToSuccess.com
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