Say Yes! To Success

Are you having trouble meeting with an employee and discussing their progress since the last raise? Don't know what to say or how to evaluate them? Just thinking about the screw up they made yesterday and that's what is influencing your decision for a small raise or non at all? Does your employee know what they must do to earn a raise? What if you had a plan for each of your technicians and they knew what they must do to earn their next raise and what it would be? What if you have each technician on a plan they must follow to grow in expertise and knowledge? What if you could direct them on the path which made sense for your company? Take a look at a page from BEC Group's "Blueprint for Success", which is customized for your needs. Click here.

Bergstrom-Elder is a consulting and training company serving plumbing, heating, air conditioning, electrical, and maintenance contracting firms in Detroit Michigan, Naples Florida, with their unique BluePrint For Success, csr , dispatch, sales, tech, management, customer service training using F.I.S.H., Fish trainer material, and the say yes to success method. Our training and success comes from our experience at Bergstrom’s Inc., Blue Dot, Contractors 2000, Service RoundTable, ACCA, NAPHCC, MPMCA, and various other sources. We are a trainer of customer service, to the customer service rep, service and maintenance technician. We also coach management. Safety training in Asbestos awareness, ladder safety, driving safety, construction safety and plumbing HVAC safety. We are often known as BEC Group, and sayyestosuccess.com.     

Copyright © 2007 Bergstrom-Elder Consulting Group - Web Master: dan@SayYesToSuccess.com