Bergstrom - Elder Consulting Group

                                                         Say Yes! To Success

Home
Up
News
Free Stuff
Links
Client Comments
Our Clients
About Us

BEC Group Provides custom training for your technicians. Working with them on a consistent basis, improves customer satisfaction, increases the profitability of each call, provides more satisfaction to the technician, and helps to develop "Lifelong Customers". Click Here to see a typical quick presentation Dan Bergstrom gives to technicians.

A Few of the Key Benefits

  • Custom Designed for your team
  • Brings everyone to the same level of Customer Service
  • Same the owner time and money of training outside of the shop
  • Guaranteed Improvement in your technicians performance

Need Help Now, Have Questions, or Comments, Click Here

 

 

 

 

Bergstrom-Elder is a consulting and training company serving plumbing, heating, air conditioning, electrical, and maintenance contracting firms in Detroit Michigan, Naples Florida, with their unique BluePrint For Success, csr , dispatch, sales, tech, management, customer service training using F.I.S.H., Fish trainer material, and the say yes to success method. Our training and success comes from our experience at Bergstrom’s Inc., Blue Dot, Contractors 2000, Service RoundTable, ACCA, NAPHCC, MPMCA, and various other sources. We are a trainer of customer service, to the customer service rep, service and maintenance technician. We also coach management. Safety training in Asbestos awareness, ladder safety, driving safety, construction safety and plumbing HVAC safety. We are often known as BEC Group, and sayyestosuccess.com.     

Copyright © 2007 Bergstrom-Elder Consulting Group - Web Master: dan@SayYesToSuccess.com