Bergstrom - Elder Consulting Group

What our customers say about us

• I participated in a claim review with our Blue Dot of Michigan location this morning and I must say I was impressed! A similar review was held with this group nearly 10 months ago and here is how the numbers looked then versus now. With a total of only nine (9) open claims (wc, auto, property & gl) this group has reduced their total incurred dollars from $193,133.00 (10 months ago) to $71,073.00 today. This means they have reduced their cost per claim by $13,598 in less than one year. I  salute their achievement!

   Dawn D. Mutchelknaus, Claims Coordinator Risk Management Dept., NorthWestern Corporation

   

• Thank you for teaching me how to run a business. Little did I know that my investment with you would pay off from the day you started.

        Todd Burton, Owner, Burton & Sons

• The BEC Group delivers! Their consultants provided us with a fun, educational and energizing workshop. Just when I thought I knew everything about customer service, the BEC Group showed us what exceptional service really means.

        Pam, Human Resources, Consumers Energy

• The BEC Group has been instrumental in helping my team achieve success. Chris and Dan possess valuable industry knowledge, which allowed them to respond quickly to the needs of my company. I would strongly recommend the BEC Group to anyone looking to improve their business.

        Stan Peregoy, President, Calvert Jones Mechanical Contracting

• What I liked Best about the Customer Service Day of Training was all the information.

        Keith Rork, Owner, Rork Plumbing & Piping Service

• What I liked Best about the Customer Service Day of Training- It was very well organized, thought out, time well spent. Love the binders!

        Linda Schneider, Office Manager, Mathisen Company/Service