Bergstrom - Elder Consulting Group

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Bergstrom-Elder Consulting Group is a company specializing in serving the plumbing, electrical, and HVAC service contractor. Our services include human resource management, technician training, customer service representative and dispatch training, management training, and implementation of new ideas to make the client more profitable. To find out more about our products and services, click here. To view our Blog, click here.

Nate Review Classes December 6th & 7th, 2010, Testing December 10th, 2010 Learn More

 BEC Group is an authorized trainer for the OSHA 10 hour & 30 Hour Construction Industry Outreach Training Program - Learn More

Our Mission

Helping our clients to implement change to improve the profitability, culture, and owner satisfaction.

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Filled with tips, articles, and information for the plumbing, HVAC, or mechanical contractor

What do BEC Group's Clients Say About Us

Training for dispatchers, customer service reps, technicians.

Read some of the comments from our clients, Click Here.

 

In The News

Dan goes to Alaska and other articles and information about us, Click Here.               

 

Contact Information

Contact us at anytime regarding a FREE analysis of your needs.

Telephone
734-730-8110
Postal address
P.O. Box 9, Northville, MI 48167-0009
Electronic mail
General Information: Info@sayyestosuccess.com
 
 

Bergstrom-Elder is a consulting and training company serving plumbing, heating, air conditioning, electrical, and maintenance contracting firms in Detroit, Michigan, Naples, Florida, with their unique BluePrint For Success, csr , dispatch, sales, tech, management, customer service training using F.I.S.H., Fish trainer material, and the say yes to success method. Our training and success comes from our experience at Bergstrom’s Inc., Blue Dot, Contractors 2000, Service RoundTable, ACCA, NAPHCC, MPMCA, Air Conditioning Contractors of America, National Association of Plumbing, Heating, Cooling Contractors, Michigan Plumbing and Mechanical Contractors Association, and various other sources. We are a trainer of customer service, to the customer service rep, service and maintenance technician. We also coach management. Safety training in Asbestos awareness, ladder safety, lead safety, driving safety, construction safety and plumbing HVAC safety. We are often known as BEC Group, and sayyestosuccess.com. Bergstrom - Elder Consulting Group is an approved Nate, North American Technician Excellence, trainer and testing organization and proctor.     

Copyright © 2007 Bergstrom-Elder Consulting Group - Web Master: dan@SayYesToSuccess.com